A co-pilot for your L1 team. Diagnose issues 90% faster — Lookout reads the logs, metrics and deploys your on-call engineer would have opened, and hands back a ranked root cause.
Let your team investigate the incident, not the tooling. Lookout sweeps logs, metrics and recent deploys, then reasons out the likely root causes with a confidence score against each one.
BeforeManual · ~30 min
Hundreds of log lines, half a dozen dashboards
On-call scrolls through log statements, jumps between Grafana, the deploys page and the incident channel — one browser tab at a time, usually at 2 a.m.
tail -f /var/log/orders-api
open Grafana · checkout latency
check #incidents in Slack
what deployed in the last hour?
AfterLookout · < 60 s
Ranked root cause with confidence scores
The same sweep, done in parallel. Every candidate cause comes with the evidence behind it, so your team can audit the reasoning instead of trusting it blindly.
payments-api v1.42.3 (12 m ago) — slow DB query92%
Stripe rate-limit response from upstream41%
checkout cache stampede18%
Signal
Turn alerts, into signals.
Alert fatigue is how teams end up overlooking the alert that mattered. Lookout runs AI analysis over every incoming alert and sorts it into one of three buckets, so what needs a human right now is never buried.
Now — detects incidents before they become a P1
Later — real, but it can wait for working hours
FYI — known, duplicate or self-recovered
inbox · last hour82 alerts · classified
Now· 3Wake someone up
checkout latency p95 > 2s for 5m
trending to a P1 — error budget burning
error rate climbing on payments-api
correlated with the 12 m ago deploy
Later· 6Worth a look this week
search-svc OOM (1 replica restart)
self-recovered — recurring pattern
disk 78% on analytics node
days of headroom left
FYI· 73No action needed
cron metrics gap (known)
known and expected
duplicate disk space alert × 4
merged into one
Knowledge graph
An empowered L1 team, fewer L2–L3 escalations.
Most escalations happen because the person on call does not know how the system fits together. Lookout builds a knowledge graph of your stack — the services, their architecture and their dependencies — and shares it with whoever is holding the pager.
service graph · discovered automatically8 nodes · 10 edges
Services, the calls between them and the cloud resources they lean on — discovered, not documented.
Discovers your services
Every web, worker, job and cron — with owners, recent deploys and the alerts each one fires.
Maps the architecture
Which service calls which, sync vs async, and the cloud dependencies behind each hop.
L2–L3 fill the gaps
Your senior engineers correct and extend the graph directly — instead of writing another SOP nobody reads.
The graph stays current because it is derived from what is actually running — not from a wiki page someone last edited two quarters ago.
incident memory · last 30 days18 patterns indexed
Slow DB query on payments-api
seen 4 times · root cause: missing index
→
Stripe rate-limit cascade
seen 3 times · root cause: webhook retry storm
→
OOM on search-svc
seen 2 times · root cause: regex backtracking
→
Memory
Gets better, over time.
Lookout keeps a memory of the incidents that recur in your stack and the root cause behind each one. The next look-alike gets investigated faster, because the answer is already half known.
Stores the most commonly occurring incidents and their root cause
Pulls recent incident data into every new investigation
Surfaces the closest past incident alongside the diagnosis
Coverage
Fits into, your existing stack.
Lookout is not tied to one runtime or one vendor. Point it at what you already run — plain VMs or containers, any cloud or your own datacentre — and connect the observability suite your team already watches.
Servers, clouds and observability suites Lookout AI works with
Layer
Works with
ServersVMs and cloud-native alike
EC2
Other VMs
ECS
Kubernetes
CloudsWherever those servers run
AWS
Google Cloud
Azure
On-prem
ObservabilityConnect a suite to get started
Grafana
Loki
Prometheus
New Relic
Datadog
Site24x7
Others
Already deploying with LocalOps? Every environment ships with Loki, Prometheus and Grafana wired up — Lookout reads from that stack with nothing to connect.
Auto-resolve
Auto-resolve the common ones, with human approval.
Plenty of incidents need one simple action, not an investigation. Lookout proposes the action and runs it once a human approves.
Rollback the release
Revert to the previous green deploy when a release ships a regression.
redeploy v1.42.2
Restart the service
Roll a service's replicas when memory or threads have wedged.
rollout restart orders-api
Scale the replicas
Bump replica count when a spike is being absorbed by too few pods.
scale orders-api → 12
Every action waits for an approval from your team. Lookout never changes production on its own.
Get started now
See Lookout AI, on a live stack.
Walk through it with us — alert triage, the knowledge graph and a root-cause investigation, end to end.
Not yet — Lookout AI is in private beta. We are inviting teams in waves. Email support@localops.co to get on the waitlist and we will reach out as we hit GA.
What does 'diagnose issues 90% faster' actually mean?
Where an on-call engineer scrolls through hundreds of log statements and switches between several dashboards, Lookout reads logs, metrics and recent deploys in parallel and returns a ranked set of likely root causes with confidence scores — usually inside a minute.
Do I need to be on LocalOps to use Lookout AI?
No. Connect the observability suite you already run and Lookout starts from there. It covers servers on EC2 and other VMs as well as cloud-native workloads on ECS and Kubernetes, across AWS, Google Cloud, Azure and on-prem. If you deploy with LocalOps, every environment already ships with Loki, Prometheus and Grafana, so there is nothing extra to set up.
Which observability suites does it connect to?
Grafana with Loki and Prometheus, New Relic, Datadog and Site24x7, among others. Lookout reads from the logs, metrics and dashboards you already have rather than asking you to re-instrument your services.
Will Lookout AI change my production environment on its own?
No. For common issues where a simple action is enough — rolling back a release, restarting a wedged service, scaling replicas — Lookout proposes the action and executes it only after a human on your team approves it.
How does it learn my architecture?
It builds a knowledge graph by discovering your services, how they call each other and which cloud resources they depend on. Because the graph is derived from what is actually running, it does not drift the way documentation and SOPs do. Your L2 and L3 engineers can correct and extend it directly.
Does this replace my L2 and L3 engineers?
No. It is a co-pilot for your L1 team. The point is that L1 can close more incidents on their own with the graph and root-cause analysis in front of them, so fewer incidents escalate to L2 and L3 in the first place.
How is this different from PagerDuty or Opsgenie?
Those tools route alerts to people. Lookout sits in front of that — analysing every incoming alert and sorting it into Now, Later or FYI. The alerts that still deserve a human page through your existing on-call tool, but with a ranked root-cause analysis attached.
Does Lookout AI send my logs outside my cloud account?
Logs and metrics stay where they are, on your cloud account. Lookout runs against that data with least-privilege access. We do not copy your raw logs or production data into a third-party SaaS.
How does it get better over time?
Lookout keeps a memory of the incidents that recur in your stack along with their root causes and fixes. Each new investigation pulls in recent incident data, so a repeat incident is diagnosed considerably faster than the first occurrence.